Family Support Benefits

Since your family is important to you, they’re important to us. Let us help you provide the care and resources you need to help you balance your family life.

Fertility, Family Forming and Hormonal Health

We aim to provide you with rewards that evolve with you throughout your career. This includes offering inclusive fertility, hormonal health and family-forming support through our partnership with Carrot Fertility. Whether you’re starting a family, expanding your family, or want support in other life stages, we’ve got you covered!

Eligible employees can access a library of educational resources, expert care specialists and a $10,000 lifetime financial benefit to use towards:


Reminder: Any reimbursements unrelated to a medical diagnosis are taxable. Please consider your tax liability before submitting a non-medical reimbursement.

Carrot services may vary by geography and local rules and regulations. To learn about your specific country’s regulations, please email Carrot at support@get-carrot.com.

Before you create your Carrot account, it is important that you read our enrollment instructions and understand the definitions before opening your account.

What is it?

When should I use it?

Carrot Account

A general account that gets you access to the Carrot benefit guide, educational content, and their homepage so you can explore Carrot’s platform.

When you’re curious about the Carrot benefit and are considering whether or not a Carrot Plan/Journey is right for you.

Carrot Plan/Journey

A 12-month employer-paid plan that connects you with a Carrot Care Specialist to begin using a specific service (for example, fertility assistance, hormone treatments for menopause, etc).

When you’re ready to begin a specific care journey (for example, find IVF providers, begin the legal adoption process, or submit for reimbursement for low testosterone services).

Open a New Account

Access your Carrot account by clicking here. Need help enrolling? View these enrollment instructions to get started.

Access Your Current Account

Download the Carrot app in the Apple App Store or Google Play Store to access your Carrot account anywhere.

Carrot Plan FAQ

Read the Carrot FAQ and learn more about Carrot’s benefit offerings, tax implications and how it coordinates with your United Healthcare or Kaiser Permanente high-deductible healthcare plan.

Get Support

Need Carrot support? Contact their customer service team directly at support@get-carrot.com.

Primary Care Parental Leave

You can rely on having time off when you need it. Fisher Investments offers up to 8 weeks of paid primary caregiver parental leave to support new and expanding families, allowing you to focus on enjoying the wondrous joys and challenges of newfound parenthood, through birth and/or adoption.

Learn more about the primary care parental leave benefit.

Maternity Support

If you are looking to start or expand your family, be sure to explore all the available resources through your insurance provider. We want to make sure you have the support you need for your precious delivery.

  • United Healthcare
  • Kaiser Permanente

United Healthcare

United Healthcare offers the free Maternity Support Program to assist you throughout your pregnancy and after you've given birth. Once enrolled, you'll be able to work directly with a maternity nurse to answer questions, help you to choose a doctor or nurse midwife, and help you with finding a pediatrician.

Happy expecting couple relaxing on couch

Kaiser Permanente

Kaiser Permanente members have access to a wide range of tools, classes and resources through their Maternity Support Program to ensure a healthy and happy pregnancy. From prenatal yoga to breastfeeding support and everything in between, Kaiser's prenatal care team is there to keep you and your baby healthy.

Dependent Care Flexible Spending Account

Get tax benefits from the childcare you’re already paying for!

The Dependent Care Flexible Spending Account allows for reimbursement of eligible daycare expenses for dependents ages 13 or younger, or a dependent adult spouse or relative. This account allows you to pay for these expenses with pre-tax dollars.

In order to be eligible to contribute into the plan, both parents must be working, looking for work, or in school full-time. The plan is funded through monthly payroll deductions and administered by HealthEquity. Unlike an HSA, the contributions are use-it-or-lose-it, meaning participants must submit for reimbursement of qualified expenses within a designated timeframe.

Click here to visit HealthEquity's Portal to enroll, view or make changes to your account!

Dependent Care FSA FAQs

  • Full-time employees working at least 30 hours a week that have a dependent aged 13 or younger, or a dependent adult spouse or relative are eligible to participate in the plan. There is a 30-day waiting period from start date to be able to join the plan. In order to contribute into the plan, both parents must be working, looking for work, or in school full-time.

  • No. Money left at the end of the plan year and grace period will be forfeited. It is important to know the amount that you know will be spent on dependent care throughout the year in order to make sure you will utilize 100% of your DCFSA contributions.

  • There are limited situations when a change of elections is permitted due to a change in status. A few examples of change in status are: marriage, birth, divorce, change in residence etc. Refer to the DCFSA Summary Plan Description for additional information.

  • If there is a qualifying event that will allow you to make changes to your DCFSA, it can be done in Workday. Reach out to Benefits Services for assistance.

  • Contributions can be made prior to leave, while on leave on an after-tax basis, or upon returning from leave. Arrangements can be made by emailing Benefits Services.

    • Employees earning less than $130,000* per year are eligible to contribute up to $5,000** annually, and employees earning more than $130,000* are eligible to contribute up to $2,000 annually.
    • The maximum amount you may elect is reduced for couples that file separate returns, when one spouse is a student or when a spouse earns little or no income.
    • Determine your election amount for the entire plan year. Do NOT elect more than your actual expenses. Your annual election is then deducted pre-tax from your pay in equal installments throughout the plan year.

    *Based on prior year W2.

    **The maximum tax exclusion permitted during a 12-month calendar year is $5,000 per individual taxpayer or married couple filing a joint tax return. The maximum amount permitted could be reduced under the following circumstances: (1) If you are married and file a separate tax return, the maximum you may elect is $2,500; (2) If your spouse earns less than $5,000, you may not elect more than your spouse earns during the Plan Year; (3) If your spouse is a full-time student or incapable of self-care, the maximum you may elect is $3,000 for one child in day care or $5,000 if you have two or more children in day care. 4) Fisher Investments may reduce your contribution rate at any time if you earn more than $130,000 per year.

  • At no time can you be reimbursed more than you have actually contributed to your account through payroll deduction.

  • The Dependent Care FSA allows you to be reimbursed for custodial or day care expenses for children that are your federal tax dependents under age 13, or for a disabled adult federal tax dependent that lives with you, so that you and your spouse (if applicable) can work, attend school or actively look for work.

    Your daycare provider may not be your dependent or child under the age of 19. Only the Custodial Parent is eligible to participate in the Dependent Care FSA. In the case of divorce, the Custodial Parent is the parent with whom the child lives for more than 50% of the year. Only one parent can qualify as the Custodial Parent.

    Participants will have access to an online account and can easily review balances and submit for reimbursement. Reimbursements are processed on Wednesdays and Thursdays via direct deposit or live check. Claims must be submitted by 12:00PM PST the day before to be eligible for reimbursement the following day.

    Qualified Daycare Expenses Include:

    • Actual reportable (β€œabove the table”) daycare expenses incurred during the plan year (separate fees for services such as transportation, meals, classes, lessons, trips or supplies are not reimbursable unless the charges are included as part of your base fee – not itemized.)
    • Day camps, including day camps that focus on specific activities such as sports and arts (overnight camps are excluded even if the camp apportions the day camp and overnight charges.)
    • Educational (tuition) charges for kindergarten and over are NOT eligible for reimbursement.
  • In most cases, if you experience a change of status, or the cost for care changes during the plan year, you may be permitted to adjust your election. However, there are significant restrictions. Therefore, you need to choose your election wisely because you will not be permitted to change your election simply because you elect too much, make a mistake, or even if you just decide to change to a less expensive provider. In any event, you must notify your employer within 30 days of the event that is causing the change. Please refer to your SPD for additional details.

  • Generally, the FSA is much better but it depends on a combination of your income, whether you have one or two children in care, and how much you pay for care. The credit is calculated as a percentage of your day care expense. The percentage that you receive depends on your Adjusted Gross Income (AGI). To determine the value of your credit, multiply your percentage by the LESSER of the amount you pay for day care or $3,000 if you have one child in care or $6,000 if you have two or more children in care.

    For example, if your AGI is $60,000 and you spend $5,000 for the care of one child, your credit will be $600 (20% of $3,000). Conversely, if you use the FSA, you could expect to save as much as $2,000 in taxes on the same $5,000 expense. This is why most families choose to participate in the Dependent Care FSA.

    For additional information on your estimated federal tax credit based on your AGI please review IRS Publication 503, Child and Dependent Care Expenses.

  • Yes! Your spending account(s) include a 2.5 month grace period after the end of each plan year. You may incur expenses until March 15 that can be applied toward the remaining balance in your prior year account(s).

  • If you are an active participant on the last day of the plan year, your designated final filing date is March 31 of the following year. Please keep in mind that any unused amount left in your account is forfeited at the end of the plan year. This rule is commonly known as "use it or lose it."

  • Benefits will not be payable for services rendered after the last day of the plan year during which you lost your eligibility to participate. For more details about the plan, please refer to your Summary Plan Description (SPD).

Back-up Child, Adult & Elder Care

Whether school is closed, your regular caregiver cancels, or another emergency comes up, we know it can be difficult to find last-minute care. To help support you and your family, Fisher Investments offers employees up to 10 days of subsidized emergency back-up elder, adult or childcare annually through Bright Horizons Back-Up Care.

Bright Horizons Back-Up Care offers you reliable, high-quality options for emergency adult or childcare situations with affordable co-pays. Care is available same day or can be scheduled up to 30 days in advance with a maximum of two consecutive days per use.

Access our Bright Horizons Back-Up Care portal and get registered today. If prompted, enter Employer Username: FisherInvestments | Password: Benefits4You. You can also download Bright Horizons' app via the App Store or Google Play on your personal device.

Copays:
  • In-home care: $10 per hour (4 hour minimum)
  • Center-based care: $25/day for one child or $50/day for families with more than one child

Example Usage

If you have two children that need back-up care, each child counts as a one day use. This means after one day of back-up care for both of them, you’d have eight days remaining.

Three generations sitting together on couch

Additional Care Services, Discounts & Resources

Bright Horizons also offers a variety of additional family support benefits, including:

  • Expedited waitlists and tuition discounts at Bright Horizons partner centers
  • Waived membership fees ($150 value) for Sittercity’s premium database of sitters
  • Discounts on College Nannies, a high-quality nanny placement service
  • Academic support and tutoring resources
  • Resources to find elder care, pet care, housekeeping and more

Check out the Bright Horizons Back-Up Care FAQs to learn more about the program and how to access the services.